Name | Online Support Supervisor (OSS) |
Bio | The Online Customer Service Supervisor is responsible for managing the online customer service platform of StarCore Hub, ensuring that the online support team can respond to users' inquiries and questions in real time. He/she oversees the operational efficiency of chatbots and human customer service, and optimizes customer interaction processes according to needs to improve support efficiency. |
StarLink Live以实时互动为核心,提供丰富的线上直播、研讨会与点播功能,让每一场对话成为品牌与用户的共鸣时刻。